Great customer service here even when they were swamped. I called at 0915 with no appointment for an alignment. They mentioned they had an appointment at 1030 and I relayed that I needed it ASAP. They told me to come on in and that they had one on the rack and they’d get me in next. Long story short, I was out of there out of there by 1030 which was important as I had a newborn with me. We’re very courteous and concise. The only drawback I would add is their price quote for an engine air filter was 200% of the price it is to buy it myself. With that being said, however, they did perform a free and unsolicited inspection for which I am grateful. I will also say that mark ups are, industry wide, necessary for routine maintenance that takes little or no labor to complete. However, 200% seems excessive. Of course, I do not know what they are paying for their air filters so the actual markup may, in fact, be less.
Thanks Pieter- Glad we could help you out.
- Honest-1 Auto Care Clarksville