Excellent experience. Facility is clean. Service advisor (Matt) very polite and respectful. I had an oil change and safety inspection. Work was done quickly and correctly. They also found a leaking rear shock on my car, and they took me to the service bay to see it for myself. My only comment is that, although they are well trained mechanics, they don't seem to have easy access to BMW parts, which makes me think that more complicated repairs,ight be better handled elsewhere. This is not a criticism in any way and for the basics, I will be back! As an added bonus, they leave a little snack in your completed car. Too cute!
Laura, Thank You for taking the time to leave a wonderful review. We apologize for the lack of access to the BMW part. We know your time is valuable. Hopefully we were able to shuttle you wherever you needed to be to make the most of your wait time. Also, we hope our great warranty program give you added peace of mind. We appreciate your business. Looking forward to caring for your automotive needs in the future. Kristi (Owner)
- Honest-1 Auto Care Clarksville