Took my car in first when the clutch went out, asked if they could pin up the skirting under the car where it was hanging as I felt that was a reasonable request seeing as they were about to get thousands of dollars from me. Not only was this not done, but when I picked up my car the check engine light was now on, which it wasn't upon being towed in. Upon getting my car back I was told that the abs and traction lights were on due to a wheel bearing going out but that it could wait. Brought the car back in mich sooner than expected due to shaking in the front end loosening the wheel bolts on my spare tire, causing them to strip out and the wheel. early coming off. Told the people multiple times that the spare took separate wheel bolts and the stock bolts were in the trunk so they did not need to order new bolts. Well they ordered them and charged me for them anyway. would not take them off the bill, still dis not pin up the skirting, and did nit reset any sensors so the abs, traction, and engine lights are all still on. Really for a repeat customer that has dropped a little over 5k in a month you think they would do better than thr absolute bare minimum and ordering extra unnecessary parts. Would not recommend at all I will be finding a new place to take my car.
Orval- Thank you for your feedback. We will make mistakes and all we can do is apologize and ask for the opportunity to make things right. We prefer to work things out in person if we can. We’d love to have you back to resolve any concerns you have.
- Honest-1 Auto Care Clarksville