I was reluctant to share my experience with this establishment due to the embarrassment of the whole ordeal, and me being “scammed out of hundreds of dollars” for work which was never done. I went to “Honest A 1”…lol. (The name itself is misleading), to get my air conditioner serviced or recharged. I was told that all of the components of the a/c were operating properly, and the diagnosis was a possible leak/ low of Freon. The mechanics told me they noticed some other issues with a rear wheel bearing, and other things. I said okay to the bearing being replaced. I was handed a bill for the bearing, and the part according to the bill for one wheel bearing for a Chevy Camaro was $423 dollars. I understand that shops are in the business of making money, and there is some mark up needed for operational costs, but a standard wheel bearing will run no more than $150. I was never shown the actual bearing which was replaced, or which rear tire was replaced as well. Not including the $179 to each service provided for labor costs totaling almost 600 dollars!!!! I also need to mention that I brought my car back up there the same day, because they recharge of my a/c wasn’t effective. I was handed an additional bill of nearly $3000 to service my a/c. So the nearly $1000 spent didn’t profit me anything!!! My car was serviced for little over an hour. The labor charge was nearly $500 for this debacle. This establishment is a modern day SCAM. I wouldn’t recommend this place to my worst enemy. I pray to the Lord that He repays them for the dishonesty shown me, and the money I lost. THIS PLACE SHOULD NOT BE IN BUSINESS!!! Especially bearing the name “HONEST A1”!!! Because they’re anything but honest!!!! SHAME ON YOU!!!!
First, a “man of standards” would use their real name when making comments in a public forum. Second, a “man of standards” would discuss his concerns in person, rather than hiding behind their keyboard. We have no problem addressing concerns with our customers. Spewing a bunch of silly talk from your keyboard without giving the guys you are calling scammers a chance to defend themselves is weak and you should be embarrassed. You were given an “estimate” to repair your AC of $2,069.65, not $3,000 like you said. And you were not charged “almost” $600 in labor for the hub bearing; you were charged $191.98 in labor for the hub bearing. Total labor for everything which included the evac and recharge of your AC and an oil change totaled $366.16. Archie can’t tell the truth, and he says we are “misleading” …lol. We invite Archie to come to the shop and talk so we can resolve his concerns. If you truly lost money on work that you say, “was never done”, come on in and show us which work you are referring too. Be a real “man of standards” and quit hiding behind your keyboard with 1-star reviews. And most importantly, tell the truth Archie. We have a great group of guys who work hard and tell the truth, and your attempt to slander them and Honest-1 is shameful. Tucker - Owner
- Honest-1 Auto Care Clarksville