Was very disappointed when I arrived 15 minutes before my scheduled appointment that I made several days prior, then after a 15-20 minute wait was told they wouldn't be able to look at it (after telling me over the phone when I brought it in, they would have plenty of time for it), but I could leave it and they may be able to get to it the next day. Replied with give me my keys, I can't leave it. That was the whole point in making the appointment, to have a time slot to have my car looked at. Wasn't an appointment for repairs, just to run the codes and diagnosis it.